Beats the usual offering, hyke. My old man recently told me about having to ring up customer services about his router, can't remember the exact details. But basically the meat of it was a chinese person on the other end who could barely be understood, and had no idea whatsoever what even 'reboot the router' meant, let alone the actual problem. No idea if they were based IN china, or if they were simply chinese and living here, but they were complete and utter tech eejits that probably couldn't safely be trusted to press the 'on' switch, or stick a plug in a wall socket. Let alone fucking tech support. They needed to receive, not give it.