Confronted someone in a very polite manner. Basically strongly reminded them of something they said they'd do long ago, and made suggestions every time they evaded making plans to do it....I finally figured out the issue. And now I have a solution.
I don't get people who are so proud. We were prepared to deal with the issue happily, but she insisted she could take care of it- I mean, she didn't have to insist, it was going to be taken care of. But her insistence stopped us. Months later it is not done and she is too proud to admit she cannot take care of it....and I wonder if she ever had the intention of doing so in the first place. wtf!!!!
But I am glad I got it out of her. So now I will take care of it while she is not around so she needn't object.