I don't think that I have ever bought shoes at Nordstrom's for myself, but I have gone there to buy shoes for my daughter. She has bunions so she has to have especially wide shoes. Most stores don't carry them, but Nordstrom's either has them or they will order them in from another store for her at no charge. We don't have to buy the ones that she doesn't like or that don't fit her right. I bought her flower girl dress for her aunt's wedding from there too.