Okay, not sure if I'll get this answered in time, but here goes. I'm giving the computer to my sister and I wanted to make sure everything was running well and to remove my junk. I'd had some problems accessing the Internet. For example Facebook would freeze as I was reading it. I had to hit Home to re-start the column and voila, there would be new posts on the top of the page. Then I could scroll down to where I was and continue reading the next posts.
I had the computer tuned up yesterday. The only site I can access without any problem is here. (Oddly enough the search engine always shows the lobster cooking thread and when I click on the site, that's where I end up when I sign in.) The little message in the bottom line as I try to access other sites (as the site creepingly loads and never finishes) is that the page loaded, but with errors. Also, the few sites I can access will load v e r r r r r y slowly and not show any graphics.
The computer had Windows 10, but when the computer store ran the clean-up of the computer they couldn't do it with 10, so they reloaded (?) Windows 7. I did some hunting and clicking and somewhere I found something that said it was a proxy problem. i don't think I have a proxy. And I didn't have this problem before.
ATT checked and said there was no problem with the internet connection. The PR's computer is running fine, so I believe them.
Could something have been messed up when they re-loaded the software? I'm going to call them tomorrow, but I'd like some input from here first.