Filled in 37 fucking online forms, to get restitution of overcharged travelling expenses.
Girl has a subscription, for a month, to travel from home to school, and back. Yet, she still gets charged every day. She takes four buses, and, gets charged on her card on two of them.
And, every restitution of a trip that gets charged need a complete, long form, to be filled in. Took me about 2 hours.
Filed some complaints too, couple of times. Doesn't seem to help.
Filled in some forms a couple of weeks ago too. Takes them three weeks to process the forms, apparently.