That is very scary, especially since some of the work was apparently unnecessary and some of the work billed to Medicaid wasn't even done, in at least one case where the mother took her children to a pediatric dentist for a second opinion.
It's also very concerning that parents were banned from coming into the back with their children, so they could not see and hear their children's distress. I have seen the papoose boards before since my daughter has needed one sometimes to keep her from moving during some work that had to be done, but they also almost always try to see if they can work on her without it first and lately, they have been able to with no real problems. There was just one time they asked me not to go back with her just in case she was acting out in response to me going back with her. After that, I told them I was coming back with her and that was that.